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432
HOW TO PHONE ORDER
RING . . . . RING . . . . RING . . . . Clark's Corvair Parts
This is: Crickett, Lily, Karen, Cheyenne, Nadine, Cheryl, or Kelly.
WE ARE READY – Please give us your customer number if you have it (it will be on all shipping labels). If you have
ordered before but don't have your customer number we will need your last name and state. If you are a new customer
we will need to take down your name, address, phone number and email address so that we can assign you a customer
number. Please Speak Slowly – we want to get it right! Please: On phone orders, your customer number, name,
address, zip code and phone number are very important.
ORDERING PARTS – WE NEED THE FOLLOWING:
1 – Quantity
2 – Full part number including the C, CX or CU, etc. We will read you a description & the price. Don't forget
color codes or other information. Examples: 2 C1490 or 1 C1476BX. Please try to have your part numbers
ready. Our order takers will give you the description, so you can be sure you'll get the correct part. Not all of our
order takers are Corvair experts but they'll go out of their way to help or get help.
NOTE: A. If you have a question about a part, give us the part number. Our computer can immediately give us a
description, catalog page, minor technical information, cost and inventory status. If you need additional
information we'll get a Technical person on the phone.
B. If you get a busy signal, PLEASE KEEP TRYING! (Only 1 order taker 12:30-1:00 E.S.T.)
C. PLEASE LET IT RING! It can take 4-8 rings for us to answer. We are also pulling & packing your orders.
MINIMUM ORDER CHARGE? NO, BUT PLEASE TRY TO ORDER AT LEAST $20 IN PARTS!
SHIPPING METHODS
1. UPSUnited Parcel Service – Delivered to your door or business. Person must be available for COD.
In general, UPS delivery time is about equal to the number of business days of your Zone number (see zone map
on back of order form). For example: Zone 5 would be approx. 4-5 business days (Mon.- Fri.) delivery time. UPS &
Post Ofce packages can be tracked. If you provide your email, we will send you the tracking number at the end of
the day your order ships.
EXTRA CHARGESUPS also has the following charges: Fuel Surcharge changes weekly and is a percentage
added to the shipping charge on all packages. "Additional Handling" fee for packages weighing over 70 lbs., items
over 48" long or parts we can’t put in boxes and a "Large Package Surcharge" fee for packages with a length &
girth over 130". Our shipping is computerized and you'll only be charged what is required by UPS. UPS is getting
quite complex and rates & fees are subject to change. Best to include a little extra if you are sending a check.
GROUNDGround Service to all states. The least expensive UPS method. Delivery time approximately equal in
days to your zone. Alaska & Hawaii – add 1-3 days to delivery times.
3 DAY UPS – To nearly all addresses in the USA (except Alaska & Hawaii). It is GUARANTEED 3 (business) days.
Since ground UPS usually gets to Zone 2, 3, & 4, in about 2-3 days we don't suggest it unless you are Zone 5 - 8.
2 DAY (Air UPS) – Available to all states. It is GUARANTEED 2 (business) days. Alaska & Hawaii – add 1-3 days to
delivery times.
NEXT DAY AIR – Next Day UPS Air delivery (Mon.- Fri.) GUARANTEED. We assume you will probably only use this
for phone orders. Please call before 2:00 p.m. our time. Alaska & Hawaii – add 1-3 days to delivery times.
NEXT DAY AIR – GUARANTEED SATURDAY DELIVERY (only for an order shipped on Friday). ADD $16.00 (as
of 12/18) more to NDA rate (plus fuel surcharge). Not available to all areas – order taker can tell you. Please call
before 2:00 p.m. our time.
INTERNATIONALSee page 434.
Aerosol items cannot go air and are indicated in the catalog.
ORDERING CONTINUED
432HOW TO PHONE ORDERRING . . . . RING . . . . RING . . . . Clark's Corvair Parts This is: Crickett, Lily, Karen, Cheyenne, Nadine, Cheryl, or Kelly.WE ARE READY - Please give us your customer number if you have it (it will be on all shipping labels). If you have ordered before but don't have your customer number we will need your last name and state. If you are a new customer we will need to take down your name, address, phone number and email address so that we can assign you a customer number. Please Speak Slowly - we want to get it right! Please: On phone orders, your customer number, name, address, zip code and phone number are very important.ORDERING PARTS - WE NEED THE FOLLOWING: 1 - Quantity 2 - Full part number including the C, CX or CU, etc. We will read you a description & the price. Don't forget color codes or other information. Examples: 2 C1490 or 1 C1476BX. Please try to have your part numbers ready. Our order takers will give you the description, so you can be sure you'll get the correct part. Not all of our order takers are Corvair experts but they'll go out of their way to help or get help. NOTE: A. If you have a question about a part, give us the part number. Our computer can immediately give us a description, catalog page, minor technical information, cost and inventory status. If you need additional information we'll get a Technical person on the phone. B. If you get a busy signal, PLEASE KEEP TRYING! (Only 1 order taker 12:30-1:00 E.S.T.) C. PLEASE LET IT RING! It can take 4-8 rings for us to answer. We are also pulling & packing your orders.MINIMUM ORDER CHARGE? NO, BUT PLEASE TRY TO ORDER AT LEAST $20 IN PARTS!SHIPPING METHODS1. UPS - United Parcel Service - Delivered to your door or business. Person must be available for COD. In general, UPS delivery time is about equal to the number of business days of your Zone number (see zone map on back of order form). For example: Zone 5 would be approx. 4-5 business days (Mon.- Fri.) delivery time. UPS & Post Of?ce packages can be tracked. If you provide your email, we will send you the tracking number at the end of the day your order ships.EXTRA CHARGES - UPS also has the following charges: Fuel Surcharge changes weekly and is a percentage added to the shipping charge on all packages. "Additional Handling" fee for packages weighing over 70 lbs., items over 48" long or parts we can't put in boxes and a "Large Package Surcharge" fee for packages with a length & girth over 130". Our shipping is computerized and you'll only be charged what is required by UPS. UPS is getting quite complex and rates & fees are subject to change. Best to include a little extra if you are sending a check.GROUND - Ground Service to all states. The least expensive UPS method. Delivery time approximately equal in days to your zone. Alaska & Hawaii - add 1-3 days to delivery times.3 DAY UPS - To nearly all addresses in the USA (except Alaska & Hawaii). It is GUARANTEED 3 (business) days. Since ground UPS usually gets to Zone 2, 3, & 4, in about 2-3 days we don't suggest it unless you are Zone 5 - 8.2 DAY (Air UPS) - Available to all states. It is GUARANTEED 2 (business) days. Alaska & Hawaii - add 1-3 days to delivery times.NEXT DAY AIR - Next Day UPS Air delivery (Mon.- Fri.) GUARANTEED. We assume you will probably only use this for phone orders. Please call before 2:00 p.m. our time. Alaska & Hawaii - add 1-3 days to delivery times.NEXT DAY AIR - GUARANTEED SATURDAY DELIVERY (only for an order shipped on Friday). ADD $16.00 (as of 12/18) more to NDA rate (plus fuel surcharge). Not available to all areas - order taker can tell you. Please call before 2:00 p.m. our time.INTERNATIONAL - See page 434.Aerosol items cannot go air and are indicated in the catalog. ORDERING CONTINUED
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Copyright © 1978, 2019 Clark's Corvair Parts, Inc., "Clark's Corvair Parts" and the "Corvair Map" are registered service marks of Clark's Corvair Parts, Inc.
P.O.Box #NET 400 Mohawk Trail Shelburne Falls, MA 01370 USA All rights reserved.
Main Office Phone: 413.625.9776 Fax: 413.625.8498